Returns & Exchanges
We offer a 14-day return period for all full-priced items provided they are returned in their original condition with all 16ARLINGTON tags attached. Please note that for hygiene reasons, certain delicate items and pierced jewelry are non-returnable.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all designer tags and authenticity cards are included to avoid a rejected return.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via the portal and securely attach it to the outside of your parcel, removing any previous delivery labels.
- 4.Drop Off and Track
Hand your package to the designated courier service and retain your proof of postage until your refund has been processed by our quality control team.